FAQ
Perfume oil and car diffuser questions.
Quick answers about inspired fragrances, alcohol-free roll-ons, car diffusers, pickup, free Canada-wide shipping and sensitivity.
Questions, answered
Before you order.
Need a personal recommendation? Tell us what you already enjoy and we’ll help narrow it down.
Ask SULTÁNWhat does “inspired by” mean?+
Our oils and car diffusers are independent interpretations created around a familiar scent direction. SULTÁN is not affiliated with, endorsed by or connected to the referenced designer brands.
Are the roll-ons perfumes?+
No. The roll-ons are concentrated, alcohol-free perfume oils in 10 mL bottles. Apply a small amount directly to pulse points.
How do I choose a fragrance online?+
Use the family filters and note lists, save your favourites, then pay securely through Square to place your order.
Can fragrance oil irritate sensitive skin?+
Sensitivities vary even with alcohol-free products. Patch-test a small area before regular use, avoid broken skin and stop use if irritation occurs.
Where is SULTÁN based?+
We are based in Edmonton, Alberta. Pickup is free from $50, Canada-wide shipping is free from $80, and Edmonton delivery is free from $100. Online orders require upfront payment through Square.
Do you sell fragrances for cars?+
Yes. Our 6 mL hanging car perfume diffusers are $9.99 + tax each. Current availability is marked clearly on every scent card.
Is there a minimum order?+
Yes. Pickup requires a $50 product order before tax, free Canada-wide shipping requires $80, and free Edmonton delivery requires $100.